Aigai Spa, Sao Paulo

4.2
#16 of 34 in Spas in Sao Paulo
Aigai Spa is located in Sao Paulo. By using our Sao Paulo route planner, you can arrange your visit to Aigai Spa and other attractions in Sao Paulo.
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Aigai Spa Reviews
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TripAdvisor Traveler Rating 4.5
9 reviews
Google
4.7
TripAdvisor
  • I was in the spa today with my husband and taking away the space that really is very nice and nice, the service is very bad. We had a 80-minute massage reserved for the 15:30, we arrived at 15:42. Already on the way a message by WhatsApp, the 15:38 said that due to the delay we could not do the massage of 80 minutes. Cold water Bucket! Your expectation is down negative. Arriving there, there was no attempt to improve the bad impression passed by a message... The super cold and rispidas receptionists. Yes, we were late, but they could talk differently, with more kindness and gentleness. The person who answers you seems to be doing you a favor in letting you be a client. Well, I don't even have to say that we've been making the massage disappointed, upset and bored! It was my birthday, and I never regretted a choice on that date. In the welcome of the beginning of the massage, the masseuse who attended my husband, served him tea and next to the mug, three more cups, said nothing to him, he drank! And it wasn't drinking! They were essential oils to choose from the aroma of the massage! Lucky it was nothing dangerous, but he got the taste of medicine in his mouth for hours... She didn't even apologize for forgetting... And still said it was natural that it could take. The massage itself is good, normal, but the masseuse that answered my husband did not do the same things as mine and we chose the same. Finally they served us a tea in the relaxation area, we stayed there and spent a while the scullery maid asked if we wanted something from the menu. What menu? No one gave us.... In short: The facilities are beautiful, sophisticated, but the service is terrible! I'll never come back, and I would never appoint anyone. How sad to spend so much for so little. If it was the spa on the corner, doing any massage would be the same sensation. A significant date that got a bitter taste of repentance.
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  • The experience is amazing. All thought of the smallest detail. The quality of bathrobes and towels, even the welcome treat with passion fruit tea and choice of essential oils. I'll be back for sure!
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Google
  • If it would be possible I would rate 6 or even more stars. It is the definition of the word SPA inside the hectic city of São Paulo. Everything is perfect. All the tiny details are impeccable. You can really forget where you are, disconnect from your problems and enjoy this unique experience.
  • The room was clean and the staff were very friendly and helpful. I will definitely come back and Indico!
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