Do not book this tour! We booked on viator.com a few weeks before our tour, including full payment, and our tour guide never showed up at the meeting point. A call to their local number was met with o... more »
They never showed up. DO NOT BOOK! We had booked a private tour and were only in the city for 3 days. Our tour guide just didn’t show up. We literally waited in the hotel for 45 min. I tried calling t... more »
Buggy website, accepted my bike rental request even when their office was not operational that day. Probably operates out of a make shift office and hence we couldn't find them. The refund was very easy and person on the other side was extremely understanding of the whole situation.
Booked a private bike tour for four (4 days in advance) with hotel pick-up, and they never showed. No communication from the company in any way. I emailed looking for clarification on the matter, still no response. Luckily a refund was issued - no apology or explanation. Personally, I'd deal with someone else as a traveler.
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