Fjord Tours, Bergen
Fjord Tours Reviews
We did the whole trip from online at home before going. It’s wonderful. The highlight for me was the electric ferry through the fjords and for my husband the flam railway in the mountains. We had suns... more »
Hello, I booked a tour for 2 persons on March 14 for the Hardangerfjord tour for May 11, 2019. I am extremely dissapointed as we were missed almost half of the tour due to a bus that was not at the st... more »
Our Norway in a Nutshell tour started off with no train departing at the time listed from Bergen. We were surprised to see that the next train also got cancelled, so we were directed to a bus for the first leg of our tour. Both of these disruptions put us behind schedule, so luckily I stopped to check with a hotel if the boat portion of the tour, the main point of the whole tour, could still happen. She found out and informed us that earlier that day, all boat tours were cancelled. It's important to point out that this happened with no communication from the company whatsoever. So we headed back to Bergen and wasted half of an entire day on a bus. This review in a nutshell: look at their itinerary and book it on your own through the companies they are contracting out for public transit. You can save yourself a lot of money and set your own timeline. The other companies might actually alert you of disruptions or cancellations, who knows. For a shorter tour that leaves directly from Bergen, look up a company called Rødne.
Do NOT book a tour through this company. They cancel tours with absolutely NO communication or warning. We booked a fjord tour which involved multiple legs of travel before even arriving at the boat. With no warning from Fjord AS that the trains were not running we took a bus from Bergen to Voss (~1.5hrs). Once arriving at Voss we discovered our tour was cancelled not via ANY communication from Fjord AS, but via a hotel concierge in Voss who was nice enough to call on our behalf. I'm not sure what would have happened if we made the additional hour bus ride to finally get to the boat only to discover it was cancelled. It's truly unbelievable that no communication or warning was given about the cancellation of tour. I WOULD NOT RECOMMEND THIS COMPANY TO ANYONE.
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